When you purchase your Solibri Office Subscription, the subscription will begin immediately, and it is in force for a twelve (12) months’ subscription period at a time. You will be billed monthly. The subscription period will be automatically renewed annually unless it is terminated. The termination must be done at the latest one (1) month prior to the renewal date, and the termination will take effect at the end of the then current subscription period.
To terminate your subscrption, you need your subscription ID. You can find it on the My Payments page under Manage your subscription:
If you wish to terminate the subscription, please contact us by filling in this form.