You can edit users either individually or use an Excel sheet to edit multiple users at once. It's possible to edit the user’s first and last names, role, user pools and country. The user’s email address can't be edited. If you have entered the wrong email address, you need to deactivate the user and add a new user with the correct email address.
If the user is using Solibri, their user pool cannot be edited. After the user has closed Solibri and the license has been returned to SSC, you can change the user pool.
Notice
A user with Software Subscription has their own user pool with a single personal license. Once the correct user has been added to that pool, the pool cannot be edited and the license cannot be used by other users.
Tip
By filtering, you can search for a specific user or for example all the users in a specific user pool To filter the list of users, type the text into a cell on the first row and press Enter:
This article covers the following topics:
To edit an individual user:
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Go to the Users tab.
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To select the user you wish to edit, click the row.
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Click Edit:
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A form opens:
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You can edit the user’s first and last names, role, user pools and country.
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Click Save.
If you wish to edit multiple users at once, you need to export the user list to an Excel sheet, edit the information on the sheet and upload the updated sheet..
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Go to the Users tab.
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Click Export to Excel:
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Select file name and location and click Save.
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Open the Excel sheet and edit the user data.
Tip
While editing users, you can also add and invite new users.
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Save the file.
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To upload the edited user list, click Choose File, select the correct file and click Open. Click Upload:
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When the file has been uploaded successfully, you will get a notification:
You will receive a summary report of the upload by email..
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To see the edited view in SSC, click Refresh.